Ben Net LH

Ben Net LH is an innovative application dedicated to enhancing citizen engagement and offering comprehensive information on municipal services. It primarily serves as a tool for reporting and tracking public cleanliness and waste collection issues within l'Hospitalet de Llobregat. Users can report problems and also monitor them from creation through to resolution. Access to uploaded images, location maps, and details of resolved issues ensures full transparency throughout the process.

One of the key features of this platform is the ability to locate nearby cleaning services. No matter where one is in the city, it's easy to find details about street cleaning operations, including types of services provided and their frequency. The app ensures convenient access to information about local municipal services.

The system streamlines the incident reporting process by ensuring that any issues logged are immediately registered on the city council's server. This integration connects with a professional tool used by service managers, substantially improving service efficiency. It optimizes the time taken to resolve incidents and provides transparent management of the entire process.

Moreover, the app includes dedicated sections for bulky waste collection and information on both the stationary and mobile waste facilities (deixallerias) available. This makes waste disposal and recycling management easier, fostering a cleaner and greener community.

Ben Net LH stands out for its drive towards innovation in municipal service management. By using the app, service efficiency is significantly improved and issue resolution time is reduced, all while enjoying a user-friendly and transparent service tracking system.